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Survey

Thank you for your recent order and thank you for your business.

We hope you had a positive experience trusting SGM Bindery with your binding needs.  We would like to learn more about how close we've come to meeting your needs, so we have created this short questionnaire.  Your candid, honest remarks would be appreciated.

Thank you again for providing us the opportunity to help serve your clients’ binding needs.  We value both your business and your opinions.

Stephen D. Martinec
President

1. Was your quotation taken courteously and efficiently? Fair Good Excellent
2. Were you informed of the best values, methods, and processes for the binding service you ordered? Fair Good Excellent
3. Was your order handled courteously and efficiently? Fair Good Excellent
4. Do you feel you can contact the proper person at SGM in regards to your job? Fair Good Excellent
5. Did we complete your order per specifications? Fair Good Excellent
6. Was your order completed on time? Fair Good Excellent
7. Were there any problems with your order?   No Yes
8. Are you comfortable with our marketing approach?   No Yes
9. Will you order binding services from SGM again?   No Yes
10. Would you refer SGM Bindery to a friend in the industry?   No Yes

 

If yes to question 10 please volunteer contact name and company:
Contact name:
Company name:
Company phone #:

Would you like more information on:
Perfect Binding
Tabbing
Metal Spiral / Plastic Spiral
Wire-O
Eyelets and Screw Posts

Please note any comments / suggestions:

Name:
Company:
Phone #:
email address:*
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Plastic SpiralMetal SpiralDouble Loop WirePerfect BindingHard CoverHot Tape BindVelo BindingScrew PostPaddingComb BindingEyelet.Saddle StitchingTabs
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Contact Us / Directions
SGM Bindery, Inc. / 7120 Rutherford Road / Baltimore, MD 21244
410.944.7660,  Fax 410.944.5707

Copyright © 2000-2016 SGM Bindery, Inc.  All rights reserved.