Survey

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Survey

Thank you for your recent order and thank you for your business.

We hope you had a positive experience trusting SGM Bindery with your binding needs. We would like to learn more about how close we've come to meeting your needs, so we have created this short questionnaire. Your candid, honest remarks would be appreciated.

Thank you again for providing us the opportunity to help serve your clients’ binding needs. We value both your business and your opinions.

Stephen D. Martinec
President

1.	Was your quotation taken courteously and efficiently?	Fair	Good	Excellent
2.	Were you informed of the best values, methods, and processes for the binding service you ordered?	Fair	Good	Excellent
3.	Was your order handled courteously and efficiently?	Fair	Good	Excellent
4.	Do you feel you can contact the proper person at SGM in regards to your job?	Fair	Good	Excellent
5.	Did we complete your order per specifications?	Fair	Good	Excellent
6.	Was your order completed on time?	Fair	Good	Excellent
7.	Were there any problems with your order?		No	Yes
8.	Are you comfortable with our marketing approach?		No	Yes
9.	Will you order binding services from SGM again?		No	Yes
10.	Would you refer SGM Bindery to a friend in the industry?		No	Yes
If yes to question 10 please volunteer contact name and company: Contact name: Company name: Company phone #: Would you like more information on: Perfect Binding Tabbing Metal Spiral / Plastic Spiral Wire-O Eyelets and Screw Posts

Please note any comments / suggestions:

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