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MIL STD 105E:

We realize how important it is to give the customer a correct job the first time. We apologize if there is any inconvenience in finding an error.

Our state of the art equipment has miss detectors, double detectors and reject shoots.  However we understand this is not a perfect industry.

SGM Bindery has a scientific approach for making sure your job goes out with less than 1% errors.

We inspect all collation orders per MIL STD 105E with a statistical error rate of less than 0.65%.

We have been following this procedure for over 20 years.

Call with more questions on our sampling procedures.  We are more than happy to share this information.

Our Inspection Policy Upon Customer Finding An Error:

  • Any bad books must be returned to SGM before re-inspection.
  • We will re-inspect the job per MIL STD 105E to verify error rate at no additional cost.
  • We will replace or repair all bad books at no additional cost.

Any additional inspection will be billed on an hourly rate.

We are more than happy to inspect a job 100%.  Please note in quotation.  We will price accordingly.

We do everything possible to make our customers comfortable with their decision to chose SGM to do their finishing work.

We appreciate everyone's business.

 

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Contact Us / Directions
SGM Bindery, Inc. / 7120 Rutherford Road / Baltimore, MD 21244
410.944.7660,  Fax 410.944.5707

Copyright 2000-2016 SGM Bindery, Inc.  All rights reserved.